1. What is HiSeller?
HiSeller is an All-in-One E-commerce ERP designed specifically for South Asian sellers. Established in 2025, we aim to streamline operations by unifying multi-platform and multi-store management for orders and products, helping sellers boost efficiency and growth. Confidence through Strength: We are backed by VASTAR SINGAPORE TECHNOLOGY PTE. LTD., with over 10 years of e-commerce service experience. As a sister product to BigSeller—the #1 E-commerce ERP in Southeast Asia serving over 1.1 million users—HiSeller inherits top-tier technical DNA and industry expertise.
2. Why is HiSeller free?
Our vision is to "Empower Sellers and Grow Together". We understand the cost pressures faced by SMEs and startups, which is why we offer our core features for free—allowing you to start with zero financial burden and focus purely on business growth. Our business model is built for the long term: We will only introduce optional, value-added services when your business scales to a point where you require advanced automation or higher order capacities. Until then, we are investing in your potential.
3. When will HiSeller start charging?
Please rest assured: We are committed to keeping a free version forever. Currently, all features are completely free. Even when we introduce paid premium features in the future, a functional "Free Plan" will always remain available. You can view this as "Upgrade on Demand"—you only choose to pay when your business development requires more resources. Costs will always match your growth speed, and upgrades are never mandatory.
4. Does "Free" mean my data is unsafe?
Absolutely not. Security is our lifeline and our bottom line. We understand the sensitivity of ERP data. Compromising on security would be self-destruction. HiSeller employs bank-grade encryption and holds the authoritative international ISO 27001 Certification for Information Security Management. We solemnly promise: Your data belongs 100% to you. We do not, and never will, profit by selling, sharing, or misusing your business data. Protecting your assets is the foundation of our service.